TRANSITION TO THE SOCIAL HEALTH INSURANCE FUND (SHIF) AND EMPLOYER PORTAL GUIDANCE
TRANSITION TO THE SOCIAL HEALTH INSURANCE FUND (SHIF) AND EMPLOYER PORTAL GUIDANCE
In efforts to realize Universal Health Coverage in Kenya, The Government enactment health laws including the Social Health Insurance (SHI) Act 2023, which established the Social Health Authority (SHA), ushering in a new era of healthcare in Kenya.
Effective 1st October 2024, the National Health Insurance Fund (NHIF) will be transitioned to the Social Health Authority (SHA). As such, every Kenyan citizen, including dependents are mandated by law to register as members of the SHA. This notice provides essential information regarding the transition, payment deadlines, and the use of the SHA Employer Portal.
Key Dates and Information
The SHA Employer Portal will be the primary tool for managing your employees' SHI contributions.
Key Portal Functions
For any queries or assistance, the Authority has a dedicated support team which you can contact via email: customercare@sha.go.ke or Toll-Free Number: 0800 720 601
Effective 1st October 2024, the National Health Insurance Fund (NHIF) will be transitioned to the Social Health Authority (SHA). As such, every Kenyan citizen, including dependents are mandated by law to register as members of the SHA. This notice provides essential information regarding the transition, payment deadlines, and the use of the SHA Employer Portal.
Key Dates and Information
- Last NHIF Admission: The last date for admission under NHIF is 30th September 2024 and SHA benefits will begin on 1st October 2024.
- Payment Deadlines:
- Payments received on or before 9th October 2024 will be credited to NHIF.
- Payments received from 9th November 2024 onwards will be credited to SHA.
The SHA Employer Portal will be the primary tool for managing your employees' SHI contributions.
Key Portal Functions
- Employee Registration: To register employees and their dependents with SHA.
- Contribution Remittances: To make SHI contributions on behalf of employees.
- Generate Reports: To access and download contribution statements and other reports.
- Update Employee Information: To manage changes in employee details or dependents.
- Create an Account: Visit the SHA website and create an employer account.
- Verify Your Account: Follow the instructions to verify your account.
- Add Employees: Enter your employees' details and register them with SHA.
- Make Contributions: Use the portal to remit SHI contributions.
For any queries or assistance, the Authority has a dedicated support team which you can contact via email: customercare@sha.go.ke or Toll-Free Number: 0800 720 601
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